Users of NGO or media information system interviews


In the past months I’ve been in contact with a seven NGOs / media and helped them improve their information system or how they use it on a daily basis. I asked if they would be willing to participate in Enough user research and some of them agreed. It took longer than expected to be motivated to actually conduct the interviews but here we are :slight_smile: The first script is ready and two interviews were conducted last week.

I’m preparing other scripts because they goal is to interview all personae using the information system where the whistleblower information ends up being stored, where the conversations are conducted. Since a system is as secure as its weakest link, it seems a sensible idea.

I hope to publish interview scripts in the following weeks, once properly anonymized, and organize an affinity mapping once there is at least one interview for each personae in various NGOs / media.